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Job Locations US-NE-Omaha
Position Type Regular Full-Time
TopHAT Logistical Solutions, a division of Atlas Logistics, spans coverage across the United States and Canada. TopHAT is a full service “white glove” delivery company specializing in final mile, dedicated delivery. We provide world class service for retail customers coast to coast. TopHAT has been a leading service provider for over 12 years and growing. Our specialized delivery approach gives us an edge on the competition by providing world class service at an affordable price.   The Location Manager is responsible for managing daily responsibilities of In-Home Delivery Contract Carrier teams in support of the TopHAT corporate office to promote the achievement of set long-term goals for TopHAT Logistical Solutions, LLC.   Key Responsibilities: - Routing daily routes within Dispatch Track for each delivery team. - Dispatching 5+ in home delivery teams through multiple stops - Completing weekly billing + claims forms and submitting through NetSuite. - P+L Budgeting responsibility. - Daily and weekly collection of operational data and performance report assessments. - Recruit and maintain a roster of high performing independent contract carrier delivery teams. - Daily stand-up chats with teams before load out. - Daily supervision of load out to ensure product quality assurance is being conducted. - Local ride behind routes to ensure satisfaction of customers by carrier teams. - Ensuring daily truck inspections + safety measures are met. - Build relationships and establish effective communication with customers, clients, and staff to ensure continued and expanding operating improvements. - Other duties may be assigned. Your Wellness is our Focus: - Medical, dental, and vision for employees and dependents - Employee, Spousal, and Child Life Insurance Financial Wellbeing: - Generous 401(k) matching retirement plans - Pre-tax savings plans, HSA Flexibility and Time Off: - Paid time off including vacation, holidays, and disability leave. Employment Type & Hours:  - Full-time position that will consist of 40 hours per week. - Hours are 6:00am to EOD, Tue-Sat *sometimes Monday* - Possible overtime during peak season TopHAT is an EO employer - Veterans/Disabled and other protected categories.
Category
Management
ID
2024-1531
Job Locations US-OK-Oklahoma City
Position Type Regular Full-Time
TopHAT Logistical Solutions, a division of Atlas Logistics, spans coverage across the United States and Canada. TopHAT is a full service “white glove” delivery company specializing in final mile, dedicated delivery. We provide world class service for retail customers coast to coast. TopHAT has been a leading service provider for over 12 years and growing. Our specialized delivery approach gives us an edge on the competition by providing world class service at an affordable price.   The Location Manager is responsible for managing daily responsibilities of In-Home Delivery Contract Carrier teams in support of the TopHAT corporate office to promote the achievement of set long-term goals for TopHAT Logistical Solutions, LLC.   Key Responsibilities: - Routing daily routes within Dispatch Track for each delivery team. - Dispatching 5+ in home delivery teams through multiple stops - Completing weekly billing + claims forms and submitting through NetSuite. - P+L Budgeting responsibility. - Daily and weekly collection of operational data and performance report assessments. - Recruit and maintain a roster of high performing independent contract carrier delivery teams. - Daily stand-up chats with teams before load out. - Daily supervision of load out to ensure product quality assurance is being conducted. - Local ride behind routes to ensure satisfaction of customers by carrier teams. - Ensuring daily truck inspections + safety measures are met. - Build relationships and establish effective communication with customers, clients, and staff to ensure continued and expanding operating improvements. - Other duties may be assigned. Your Wellness is our Focus: - Medical, dental, and vision for employees and dependents - Employee, Spousal, and Child Life Insurance Financial Wellbeing: - Generous 401(k) matching retirement plans - Pre-tax savings plans, HSA Flexibility and Time Off: - Paid time off including vacation, holidays, and disability leave. Employment Type & Hours:  - Full-time position that will consist of 40 hours per week. - Hours are 6:00am to EOD, Tue-Sat *sometimes Monday* - Possible overtime during peak season TopHAT is an EO employer - Veterans/Disabled and other protected categories.
Category
Management
ID
2024-1530
Job Locations US-TX-Odessa
Position Type Regular Full-Time
TopHAT Logistical Solutions, a division of Atlas Logistics, spans coverage across the United States and Canada. TopHAT is a full service “white glove” delivery company specializing in final mile, dedicated delivery. We provide world class service for retail customers coast to coast. TopHAT has been a leading service provider for over 12 years and growing. Our specialized delivery approach gives us an edge on the competition by providing world class service at an affordable price.   The Location Manager is responsible for managing daily responsibilities of In-Home Delivery Contract Carrier teams in support of the TopHAT corporate office to promote the achievement of set long-term goals for TopHAT Logistical Solutions, LLC.   Key Responsibilities: - Routing daily routes within Dispatch Track for each delivery team. - Dispatching 5+ in home delivery teams through multiple stops - Completing weekly billing + claims forms and submitting through NetSuite. - P+L Budgeting responsibility. - Daily and weekly collection of operational data and performance report assessments. - Recruit and maintain a roster of high performing independent contract carrier delivery teams. - Daily stand-up chats with teams before load out. - Daily supervision of load out to ensure product quality assurance is being conducted. - Local ride behind routes to ensure satisfaction of customers by carrier teams. - Ensuring daily truck inspections + safety measures are met. - Build relationships and establish effective communication with customers, clients, and staff to ensure continued and expanding operating improvements. - Other duties may be assigned. Your Wellness is our Focus: - Medical, dental, and vision for employees and dependents - Employee, Spousal, and Child Life Insurance Financial Wellbeing: - Generous 401(k) matching retirement plans - Pre-tax savings plans, HSA Flexibility and Time Off: - Paid time off including vacation, holidays, and disability leave. Employment Type & Hours:  - Full-time position that will consist of 40 hours per week. - Hours are 7:00am to EOD, Sunday, Monday, Wednesday, Friday and Saturday - Possible overtime during peak season TopHAT is an EO employer - Veterans/Disabled and other protected categories.
Category
Management
ID
2024-1520
Job Locations US-IL-Glendale Heights
Position Type Regular Full-Time
SUMMARY The Customer Service Coordinator oversees the success of the Customer Service Department, supporting our operations team in the in home delivery field. The incumbent will oversee the day-to-day calls from clients, and serve as a back-up to our Procurement department.   KEY RESPONSIBILITIES   - Answer all calls that come in to the main TopHAT line, and re-direct to the appropriate department. - Responsible for all Wayfair client calls. - Assisting locations with low KPI scores by doing post delivery follow ups and route monitoring audits. - Directly responsible for tracking Costco claims, the Costco Incentive Program(s), and Claims auditing. - Backup for Truck Reservations – reserving trucks for travel teams and contracted drivers in the event of an absence in the Corporate office - Backup for Supply Requests – sending apparel and badges in the event of an absence in the Corporate office WORKING CONDITIONS The employee is regularly required to sit, use hands and fingers to type and handle documents. The position requires ability to communicate via telephone and e-mail. Occasional bending, stooping, climbing stairs and/or lifting 20lbs.     Work Environment Position is in an office environment. The noise level in the work environment is generally low to moderate.   TRAVEL REQUIREMENTS Employee is not required to travel.   Reasonable accommodations will be considered for this role in compliance with the Americans with Disabilities Act.
Category
Customer Service/Support
ID
2024-1502
Job Locations US-Des Moines
Position Type Regular Part-Time
TopHAT Logistical Solutions, a division of Atlas Logistics, spans coverage across the United States and Canada. TopHAT is a full service “white glove” delivery company specializing in final mile, dedicated delivery. We provide world class service for retail customers coast to coast. TopHAT has been a leading service provider for over 12 years and growing. Our specialized delivery approach gives us an edge on the competition by providing world class service at an affordable price.   The Location Manager, Associate is responsible for managing daily responsibilities of In-Home Delivery Contract Carrier teams in support of the TopHAT corporate office to promote the achievement of set long-term goals for TopHAT Logistical Solutions, LLC.   Key Responsibilities: - Routing daily routes within Dispatch Track for each delivery team. - Dispatching 5+ in home delivery teams through multiple stops - Completing weekly billing + claims forms and submitting through NetSuite. - P+L Budgeting responsibility. - Daily and weekly collection of operational data and performance report assessments. - Recruit and maintain a roster of high performing independent contract carrier delivery teams. - Daily stand-up chats with teams before load out. - Daily supervision of load out to ensure product quality assurance is being conducted. - Local ride behind routes to ensure satisfaction of customers by carrier teams. - Ensuring daily truck inspections + safety measures are met. - Build relationships and establish effective communication with customers, clients and staff to ensure continued and expanding operating improvements. - Other duties may be assigned. Your Wellness is our Focus: - Medical, dental, and vision for employees and dependents - Employee, Spousal, and Child Life Insurance Financial Wellbeing: - Generous 401(k) matching retirement plans - Pre-tax savings plans, HSA Flexibility and Time Off: - Paid time off including vacation, holidays, and disability leave. Employment Type & Hours:  - Part-time position that will consist of 25 hours per week. - Hours are 9:00am to 2:00pm, M-F - Possible overtime during peak season TopHAT is an EO employer - Veterans/Disabled and other protected categories.
Category
Management
ID
2023-1486